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| 3. |
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Strategic Business Letters and E-mail
by Sheryl Lindsell-Roberts
(Paperback - Oct 20, 2004) |
| Buy new: $19.95 $15.49
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| Excerpt - page 23: "... the most from chapters 3 and 4, think of a letter, memo, or e-mail you need to send and follow the Six Step Process. ..." |
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