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1. 
Quality
Quality by Talib Kweli (Audio CD - Nov 19, 2002)
Buy new: $12.98 $9.97    77 Used & new from $3.03
Get it by Thursday, Dec 4 if you order in the next 2 hours and choose one-day shipping.
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4.3 out of 5 stars (196)
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2. 
Managing for Quality and Performance Excellence (with CD-ROM)
Managing for Quality and Performance Excellence (with CD-ROM) by James R. Evans and William M. Lindsay (Hardcov